Question: PBEM Fail Problem

[RVPERTVS]

Thank you gentlemen! Both issues have been sorted out now.

[RVPERTVS]

It seems that the second issue has not been sorted out after all.

I'm player one, and the files I send are working properly: I can open them, and they ask for the other player's password as normal.

The issue is that the game is creating a third (.new) file in his PBEM folder (image attached), and he can´t open the files (Save game failed to load !!).

He's using Win10 (v13-DL) with the game installed to C:\Shrapnel Games\The Camo Workshop\winSPWW2. I'm using v13-CD.

[Mobhack]

The .new file is nothing to do with us.

Which files are you sending? - should only be the .cmt and .dat files for the slot. If you are sending the pbemregistry - error - toasted!.

[RVPERTVS]

I'm sending the proper files (.cmt & .dat) which work on my end. As I mentioned, his system is creating the .new file, and it's not allowing him to load the game.

[Mobhack]

Then the problem must be on his system, perhaps anti-virus?

[RVPERTVS]

That's the first thing I asked him, but he swears that's not the problem. Perhaps he should double-check it.

[Mobhack]

Something at his end seems to be causing the problem, and anti-virus is often the cause of problems. The .new file is also suspicious of some sort of problem there too.

[RVPERTVS]

He's using AVG antivirus. Does that ring any bell? He tried disabling it with no apparent effect.

[Mobhack]

No idea about AVG.

[DRG]

Maybe this will help explain it. That file is NOT being generated by the game. And NO I have no idea what G-Suite does but it's obviously on his machine

What is a NEW file?
A NEW file is a G-Suite file used by G-Suite programs, including Docs, Slides, Sheets, Forms, and Sites, to create a new blank file. It does not contain any actual information; instead, it is used as a link that can be typed into a web browser to create a new blank G-Suite file that can be edited and saved by the appropriate G-Suite application.