I would bet top dollar that as soon as things settle down at MM following the holiday vacation, they will respond to issues on brought up over the time they have been off.
Remember, its only a two man crew at MM and only one of them is the programer. Every Email I have ever sent them has been responded to in due course.
They have a great product here, and there is are a lot of people interested in talking to them. Right now, if it was me, I would be concentrating on the bug reports for the next patch. I am sure they had over 1000 emails to repond to, so give it some time friend.
Sooner or later, they will get around to us too.
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"We've made too many compromises already, too many retreats! They invade our space and we fall back -- they assimilate entire worlds and we fall back! Not again! The line must be drawn here -- this far, no further! And I will make them pay for what they've done!" -- Patric Stewart as Captain Picard
UCP/TCO Ship Yards