PBW Down? - Back up!

[geoschmo]

Katchoo, they did sugest it, and I did it. Didn't work.

New update. The DSL tech came out and found a problem.
Unfortunatly the problem is in the phone companies wires so the DSL tech couldn't fix it.

Apparently there are line problems that will interfere with DSL but allow voice communication with nothing more then some slight intermitant static that unless you are paying close attention you wouldn't even notice.

I have contacted the phone company and they ran a test from their end and confirmed the problem.
But they have to send a tech out to fix it.

Phone co is sending a tech out to fix the line.
Sometime in the next 51 hours. (Between now and 6PM EST, August 6th)

[Roanon]

Static noise in a digital phone line
Strange, but if the phone company admits the problem, the war is half won - then they have to find a way to fix it.

[tbontob]

Hmmmmm....

I would think testing the lines would be one of the first things they would do.

Sending a tech out first is very labor intenstive and expensive.

Maybe a holdover from being a monopoly.

They still have to learn to be competitive in all areas.

[Roanon]

Originally posted by Thane of Cawdor:
Wait up to 15min to 1h

I have found out that waiting without disconnecting and restarting also helps. 15 to 30 min mostly. Which clearly shows the problems are with our German Telekom, not the hardware on our side, even if they try to tell us otherwise. But it has become better, 2 years ago it was about twice a month now disconnects are down to about once every 3 months, at least here (Bonn). Bringing down a monopoly sometimes really helps the customer...

[Ruatha]

Hey Tbontob.
I haven't replied to your mail but I'll fix NGC3 when PBW comes on-line if the turn was run before Geo got home, no worry.

[Omnicron1]

Lament! Lament! 51 hours! Oh God why hast thou - (thats a bit close to sacrilege). Curse the stars and their taunting unreachable lure!!

[geoschmo]

Originally posted by Roanon:
Static noise in a digital phone line
Strange, but if the phone company admits the problem, the war is half won - then they have to find a way to fix it.

The phone signals are all sitll analog I believe. I know the lines are all four wire copper from the 60's.

I agree with you about getting them to admit the problem is half the battle. I was so sure that when I called the phone co they were gonna send me back to the DSL folks.

Geoschmo

[ August 04, 2003, 20:57: Message edited by: geoschmo ]

[tbontob]

Originally posted by geoschmo:

I have contacted the phone company and they ran a test from their end and confirmed the problem.
But they have to send a tech out to fix it.

Phone co is sending a tech out to fix the line.
Sometime in the next 51 hours. (Between now and 6PM EST, August 6th)

Lots of withdrawal symptoms out there.

I have approached Alcoholics Anonymous to inquire if we could open a chapter called SE4 Anonymous.

For those in serious trouble, we should provide a suicide hotline.

[General Woundwort]

There is but one bit of good news in this tumult...

...at least Geoschmo isn't getting his DSL service from Verizon.

[eorg]

Originally posted by Slynky:
Jeez! Wouldn't you know it, Geo, NOW I'm in a KOTH game with a genius programmer. Had bad enough sweats with DavidG!

:-P