PBW Down? - Back up! - Page 24

geoschmo · #**231** August 15th, 2003, 02:31 AM

So anyway for those that read my email that I posted a while ago, Perry called me. Guess he sensed the frustration in my email.

He is taking ownership of the problem and will be my own personal whipping boy if things aren't resolved pretty soon.

There is aparently one mroe piece of equipment that the phone company has not verified yet even though the DSL company asked them to. That will be checked in the morning.

If that doesn't fix it the next step is to get a DSL and phone company tech out at the same time to coordinate and find the problem. Apparently that is something that is difficult to get done. It sucks, but I can understand it knowing how hard it is to get an exact time a field serv ice tech is going to be onsite. This is true even with my company.

tbontob · #**232** August 15th, 2003, 04:39 AM

Geo, I felt your letter was an excellent one.

There is a fine line between expressing frustration in a civilized way by keeping it focused on the problem and expressing frustration which degrades the person or the organization to which it is being directed.

With the second way of expressing frustration, there is always the possibility the recipient will "tune" it out to some degree, which results in an even greater lag time for service to resume. Or orse, it may never get fixed.

I think it is excellant that your letter has resulted in someone taking personal responsibility for the problem. That is absolutely huge! Until someone does, the odds are good of being shunted around and not get anywhere.

A lot of suggestions have been made in this thread.

I appreciate your concern for keeping costs low. Being desperate to play PBW, we may be willing to accept significantly higher operating costs in the short run (i.e. now

). In the long run, it may be quite a different story where "someone' will have to be on the front line to obtain funding.

Which will create another headache.

I want to go on record that I appreciate your efforts. I am in support of your having the system with which you are most comfortable with.

DocShane · #**233** August 15th, 2003, 04:59 AM

[quote]Originally posted by General Woundwort:
[QB]A woman... a woman on the SEIV Boards...

GREAT! It'll be fun! Force all you guys to start cleaning up your act

Correction: "Women". Although I would agree, men are the dominant half of the species in SEIV. Yet many women find the challenge of 4X games rewarding.

Joachim · #**234** August 15th, 2003, 05:12 AM

Quote:

Originally posted by tbontob:
I want to go on record that I appreciate your efforts. I am in support of your having the system with which you are most comfortable with.

I agree! Thanks Geo.

Narrew · #**235** August 15th, 2003, 05:16 AM

HAH Geo, I think you need to direct Perry to this thread (umm, tell him a user name of Perry would not be a good idea

) and he can see how much we care about your situation, of course that might also make him think that we are shallow but if we get him HOOKED on this game, then its all good.

CNCRaymond · #**236** August 15th, 2003, 06:32 AM

Quote:

Originally posted by Slynky:

quote:
Originally posted by geoschmo:
I believe the local cable company has a business option with a static IP as well, but was pretty ridiculously priced for our needs.

I am comitted to getting this issue resolved with the current DSL provider, however we are looking at some alternative options to make sure that long term outages like this don't occur in the future. I am sorry for the inconveinence. Hopefully it won't happen again but I am doing what I can to learn from it.

Geoschmo

Well, as I said, I didn't know what a commercial cable account might cost...I was guessing (hoping) that it might only cost $10 or $15 more per month (our consumer connection costs $34.95 per month).

Guess we'll keep out fingers crossed.

GD, that is cheap! AT&T wanted $55.00 per month including modem rental. Now they Comcast wants $45.00 a month, but you have to be a customer of there digital cable service to get that deal.

I wish those liberal trial lawyers would stop suing the fast food industry and turn their collective cash cow generating skills toward Cable and satellite internet providers and drive the subscription price down to a reasonable rate.

But the cost is high because there are not enough IP addresses to go around. The average lease on an IP address was 1 hour. That caused a bunch of problems because every hour you would have to reboot or do a command promot ip config to reconnect.

CNCRaymond · #**237** August 15th, 2003, 06:40 AM

Quote:

Originally posted by Atrocities:

quote:
Originally posted by Slynky:

quote:
Originally posted by Slynky:
I could be wrong (like that's not happened!) but I think the days of DSL for Geo are over. Into the 8th day with, apparently, no one giving a crap that it isn't working. Phone company thinking, "So? What's one rented DSL line worth compared to repair?"

Why do I keep coming back to this thought? IS it because I'm pessimistic? Cynical? Tomorrow at 10:00 am, it will be exactly 2 weeks! This is unbelievable!
www.getdway.com Satellite Internet $500 to install and $60 a month, or $100 intsall and $100 a month for 1 year.

Geo if they continue to not figure out the problem, and it is not on your end, then you might have no alternative but to seek satisfaction through your states attnery Generals office. At least recover the cost of your down time.

YOU THINK AT&T is evil? Do business with D-way and you'll be hating life real quick like. They require a service contract, and THEY DO NOT SUPPORT their product at all. You have down time, tuff! Speeds down are intermittent and often only as fast as your current phone line. Up loads are horribly slow and agonizingly problematic.

STAY AWAY FROM SATELLITE ACCESS!

CNCRaymond · #**238** August 15th, 2003, 07:07 AM

Quote:

While average download speeds are slightly better than dial-up, they will be reduced by typical DIRECWAY speeds by as much as 50 to 75 percent. Average upload speeds are comparable to dial-up performance.

So why pay the cost for dial up service??????? And you can not play games on this service. Despite what the sales arsehole says.

dragonrogue · #**239** August 15th, 2003, 03:54 PM

Where is seiv.pbw.cc physically located? if in 9 south eastern states, might try using bellsouth dsl. business dsl has 24 repair truck rolls, can also get static ip. or get thier homenetworking with static ip.

dragonrogue

Slynky · #**240** August 15th, 2003, 04:18 PM

Quote:

Originally posted by dragonrogue:
Where is seiv.pbw.cc physically located? if in 9 south eastern states, might try using bellsouth dsl. business dsl has 24 repair truck rolls, can also get static ip. or get thier homenetworking with static ip.

dragonrogue

I think it's in Daton Ohio. State's right but not sure about the city.