Did *anybody* ever get their se4:gold rebate?

Bman · #1 August 23rd, 2002, 08:09 PM

I still am waiting for mine

geoschmo · #2 August 23rd, 2002, 08:26 PM

Bman, have you contacted the Shrapnel help desk yet? The Last time someone brought this up Richard said they were all pretty much taken care of unless someone slipped through the cracks. They won't know this unless you tell them though.

Go to http://www.shrapnelgames.com/customersupport.htm
If they don't hep you try private messaging Richard directly. But try the help desk first.

Geoschmo

zen. · #3 August 23rd, 2002, 08:27 PM

I originally thought about it as an incentive to get SEIV Gold, but after playing the heck out of it for so long, I just felt they deserved the extra few bucks and never sent mine in.

zen

Wardad · #4 August 23rd, 2002, 11:12 PM

I can't remember if I got mine, or gave it to Aaron Hall.

Grandpa Kim · #5 August 24th, 2002, 04:54 AM

I think I'm the one Geo is talking about. I still haven't got mine despite assurances from the Shapnel help desk about a month ago.

This is not now, nor has it ever been, about the money. It is a test. Most rebates take forever. I wanted to see if Shrapnel was any different. Apparently they are not.

I believe I could, working alone, process about 100 rebates a day. That's about 1 every 5 minutes. If they have 10000 requests, that would take me about 100 working days. Sorry, but the standard excuse, "we were overwhelmed by the response" just doesn't wash.

I seem to have a knack for getting myself into jams today. Not trying to offend ANYONE! Just pointing out a common, yet loathsome business practice that sadly, even Shrapnel seems to Subscribe to. If I am mistaken and my rebate has once again slipped through the cracks, I profoundly apologize.

Kim

Richard · #6 August 24th, 2002, 05:22 AM

I don't think it has anything to do with that, but I'll check into it if I get a chance. It has more to do with all of us at Shrapnel being constantly overworked.

oleg · #7 August 24th, 2002, 05:49 AM

I keep both Gold and , ummm, Plutonium ?
Being busy playing SE IV saved me more than the rebate - the only other game I bought was a AOW2.

Grandpa Kim · #8 August 24th, 2002, 05:51 AM

Quote:

Originally posted by Richard:
It has more to do with all of us at Shrapnel being constantly overworked.

Damn, do I know that feeling!

And thanks a bunch for your help!

Kim

PS So you are handling this "in house"? Not farming it out to a specialty rebate house?

disabled · #9 August 24th, 2002, 05:13 PM

As a beta tester, I felt I shouldn't use the rebate. But i have added it to a growing collection of SE related papers and stuff I hope to add to my website soon.

solops · #10 August 24th, 2002, 05:58 PM

Quote:

Originally posted by zenbudo:
I originally thought about it as an incentive to get SEIV Gold, but after playing the heck out of it for so long, I just felt they deserved the extra few bucks and never sent mine in.

zen

Same here.