OT: HP Support Take II

[Atrocities]

For those of you who can remember my post from earlier this year about my luck with my HP Pavilion, and HP Support, you might recall the hell I went through.

First they had me send my computer in, replaced it with a sub par PC. I sent it back, got another PC, and it was a sub par PC. Sent it back got another one only find out it had at one point belonged to someone else, and HP never even bothered to wipe the HD or repair it before sending it to me.

Finally they sent me a new PC. That PC has been working fine until today. Today the CD/RW drive stops reading disks. I did the standard trouble shooting, uninstalled it, restarted PC to reinstall it, and it still would not read cd's. Oh it knew they were there, I would get the little spinning disk icon whenever I put a cd in the drive, but the drive simply would not read any info from the disk. So I called HP support again

1-800-474-6836 Ran through the phone system, and finally ended up talking Omini in India.

After an hour of trouble shooting he tells me that I must send my compter to HP to be serviced. OH HELL NO! They can kiss my arse before I will ever do that agian. In stead I gave him my credit card number and gambled that HP will send me a new drive. (What will more than likely happen is I will discover that my CC has been maxed out via on-line purchases being shipped to India.)

He assured me that the drive would be here by the 25th. Um, riiiiggghhhttt.

On a plus side, I finally installed a new video card to get away from the intergrated video card. I don't think that was the cause for the CD/RW to die, but who knows. Something killed it. Actually it was working afterward, as that was when I installed Deus Ex IW. Oh well.

[ December 20, 2003, 05:22: Message edited by: Atrocities ]