MAN, that UPS tracking is nice...

[WendellM]

quote:

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I open the case... The cd had broke in half!!!

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Wow, bad deal, man. I've ordered several games from Shrapnel (H&M, AOA:WDK2K, and now SE IV) and each time that I opened the package and saw the CD in its frail paper envelope inside the manual, I had a mild fear that it'd be broken. Well, it was more than mild for SE IV: the manual had been creased badly near the top due to shipping trauma (the manual and top staple were bent about 45 degrees), but fortunately the CD was still fine.

Sorry that it happened to you, but I'd guess that if you email Shrapnel and then mail the shards of the CD back to them, they'd replace it (that possible solution was in the back of my mind when half-anticipating this situation myself). You might want to email them again since you haven't received a reply yet - they're usually good about replying, so your first email might have gone astray. Best wishes!