Request for more cooperation in order to improve the game

[spillblood]

They didn't put it in any insulting way, they just stated I've got 4 support requests open, that they don't have great capacities (they are a little company) and that I should stop openening new tickets. Since I'm the only one still posting tickets, I think they simply ignore them and they start to annoy them. I've still got 4 open, 3 unanswered, and I've posted more savegames, bug reports etc. But since that doesn't achieve any result, because Malfador don't move, I think I'll not file in more.
But it would be greatly appreciated if you'd file some in, Skirmisher. See: They don't believe there's a problem (I mean Shrapnel), because I'm the only one filing in support tickets.
That's the problem here, and I've explained it before.
Just stop complaining and file in tickets, that's the only way we can make Shrapnel move, I think.
And if Shrapnel move, they'll contact Aaron to do something, I think.
E-Mails to Malfador don't achieve anything, because he mostly doesn't reply, but he's stated that he appreciates my efforts here, would be cool if people would just file in support tickets, best would be ones with savegames, logs etc, and some descriptions of the problems.
That's the only way, just believe me!