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March 13th, 2008, 01:30 AM
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Shrapnel Fanatic
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Join Date: Dec 2000
Location: USA
Posts: 15,630
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Thanked 30 Times in 18 Posts
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Re: OT: Any Suggestions? Display Problems
Well it looks like BFG is going to not honor their life time support and warranty pledge.  I sent in the information from the video card, including its serial number and this is what they sent back to me.
Quote:
BFG RMA to me
show details 4:21 PM (4 hours ago)
Reply
William C,
Unfortunately I am unable to setup your RMA at this time, please respond with
with the correct model of the card. We do not have a 5700 Ultra 128mg card.
Please respond with either the AS or BFGR number on the card.
Once this information is received we can process your RMA.
Thank you,
Delma D
BFG Support
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I love how they flatly deny making my card. (Yet there it is.)
__________________
Creator of the Star Trek Mod - AST Mod - 78 Ship Sets - Conquest Mod - Atrocities Star Wars Mod - Galaxy Reborn Mod - and Subterfuge Mod.
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March 13th, 2008, 01:52 AM
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First Lieutenant
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Join Date: Jan 2001
Location: Toledo, OH
Posts: 641
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Re: OT: Any Suggestions? Display Problems
It looks like it's branded as Asylum, so they'll probably be happy if you call it an "Asylum 5700 Ultra 128MB" card (stupid, I know).
See: http://www.bfgtech.com/aslm5700u.aspx
__________________
Assume you have a 1kg squirrel
E=mc^2
E=1kg(3x10^8m/s)^2=9x10^16J
which, if I'm not mistaken, is equivilent to roughly a 50 megaton nuclear bomb.
Fear the squirrel.
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March 13th, 2008, 02:07 AM
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Shrapnel Fanatic
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Join Date: Mar 2003
Location: CHEESE!
Posts: 10,009
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Re: OT: Any Suggestions? Display Problems
Most tech support replies are form replies, as far as I can tell.
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If I only could remember half the things I'd forgot, that would be a lot of stuff, I think - I don't know; I forgot!
A* E* Se! Gd! $-- C-^- Ai** M-- S? Ss---- RA Pw? Fq Bb++@ Tcp? L++++
Some of my webcomics. I've got 400+ webcomics at Last count, some dead.
Sig updated to remove non-working links.
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March 13th, 2008, 09:14 AM
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General
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Join Date: Feb 2001
Location: Pittsburgh, PA, USA
Posts: 3,070
Thanks: 13
Thanked 9 Times in 8 Posts
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Re: OT: Any Suggestions? Display Problems
I once spent three months just trying to get a duplicate copy of my bill from Sprint because the tech support people claimed I didn't have a valid account number.
I eventually realized from the way one of the responses was worded that they were only looking at the Nextel wireless accounts, and not finding my pre-merger Sprint landline account.
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Cap'n Q
"Good morning, Pooh Bear," said Eeyore gloomily. "If it is a good morning," he said. "Which I doubt," said he.
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March 13th, 2008, 06:11 PM
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First Lieutenant
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Join Date: Jan 2005
Posts: 689
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Re: OT: Any Suggestions? Display Problems
Hmm, might also be your power supply that is about to give up. Got another you might try?
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March 15th, 2008, 12:32 PM
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First Lieutenant
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Join Date: May 2005
Location: Outter Glazbox
Posts: 760
Thanks: 12
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Re: OT: Any Suggestions? Display Problems
Whenever I get those replies, I tell them to stop billing that account number. That usually gets their attention.  |
March 15th, 2008, 12:52 PM
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Shrapnel Fanatic
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Join Date: Dec 2000
Location: USA
Posts: 15,630
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Thanked 30 Times in 18 Posts
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Re: OT: Any Suggestions? Display Problems
Well I sent off the card to BFG. But now the PC is unstable and crashing all the time. I updated the nvidia drivers for the onboard video card according to nvidia's recommendations. Its an old PC, I am thinking about just junking it. With all the trouble I have had with HP over the years I will NEVER buy one again. NEVER AGAIN. The fact that this computer was shipped to me as a "new computer" and turned out to be a used one, says it all about HP.
__________________
Creator of the Star Trek Mod - AST Mod - 78 Ship Sets - Conquest Mod - Atrocities Star Wars Mod - Galaxy Reborn Mod - and Subterfuge Mod.
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March 15th, 2008, 01:04 PM
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First Lieutenant
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Join Date: Jan 2005
Posts: 689
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Thanked 0 Times in 0 Posts
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Re: OT: Any Suggestions? Display Problems
Sounds more and more like problems with the power supply. *shrug*
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