Being Ripped Off By Online Sellor

[gregebowman]

AFter reading this, I'm glad I can't use my credit cards. I've never bought anything through the internet using a credit card. About the only things I've bought have been some of the games on this site, and I usually send in a check or money order. But Atrocities, you should contact your CC company; they should be able to do something.

[Atrocities]

Thanks Guys that is what I am doing, working through my CC company.

Here is the latest email from Amazon. Man they simply just don't understand, or care.

Thank you for contacting us at Amazon.com.

I'm sorry to see that your message to your transaction partner
regarding order (#) has been returned as
undeliverable at the e-mail address laylay1073@aol.com.

We do require sellers on Amazon Marketplace to maintain current and
accurate contact information. I have forwarded the details of this
situation to the appropriate department within Amazon.com, and they
will take appropriate action. Please know that for reasons of account
privacy we cannot disclose the result of any investigation we may
perform.

In the unlikely event you do not receive your item from this seller,
please know that your Amazon Marketplace purchase is covered by our
Amazon.com A-to-z Guarantee. For more information regarding our
guarantee, please visit the following section of our Help pages:

Unlikely Event???? They have 20 + people, 100% of the feed back for this sellor, saying they got ripped off, and they say Unlikely event. LOL.

The A to Z Guarantee is about worthless.

This is "just so ya know" info. Buyer beware.

[tesco samoa]

Lets hope they put a hold on giving that person money. Reading the AtoZ thing it looks like they will refund your money.

[Unknown_Enemy]

Thanks for the warning.
Please keep us informed, as I find these sort of "ground user level" informations very precious.

[geoschmo]

It sounds to me like they are doing everything reasonable to resolve the situation. It may be that you are right and the seller is a ripoff and taking advantage of Amazon. If that's the case, knowing how important their reputation is to them, I would be very suprised if they didn't do whatever it takes to get get your money back to you or whatever. It may also be a simple technical glitch or a big misunderstanding that will all get worked out in the end. But you have to be a little more patient dude.

I am not sure what you expect, but they aren't going to refund your money to you before it is clear the shipment isn't going to be received. And from what you have said here it's not even officially late yet.

What you are doing is the right thing. Being proactive and dealing with the CC and Amazon and letting them know there is a potential problem. All that will make it easier to get it resolved later if it turns out your fears are justified.

On a more personal level I don't really agree with you smearing Amazon's name or calling for a boycott before it's really clear they have done anything to damage you. But that's your right too I guess. It's a bit of a waste of energy though. Don't sweat the small stuff so much dude.

[ January 13, 2004, 16:35: Message edited by: geoschmo ]

[Atrocities]

Geoschmo, just wait until its your turn to deal with them then come here and we can talk. I understand your dislike of this topic and I appreciate your honesty and condor about it.

*directed at Amazon*
However, Amazon is NOT doing anything about it, they are not helping in any way. They keep telling to email the sellor. Well, excuse me, but either he has blocked me, and all of the other people he has scammed, or the email address is simply no good, and in that case AMAZON should pull that SOB's access to doing business on Amazon.

*Me Ranting about it*
Instead they send out an email saying, the unlikely event that you do not receive your package then talk to us. WELL excuse me, but I have not recieved my package, and the sellor is running a scam on their site, and they do nothing.

*Talking to Geo Now*
Yes Geoschmo, they do not care, and they are not helping, so my smearing them is not smearing at all, but simply posting the facts about them not helping. (No offense intended)

*Polite Advisory*
And for the record, I am not sweating the small stuff, its only $150.00 bucks. The point is people should know about what is going on so that they do not become victims of Amazons and its "Merchant Sellors."

Of all the on line sites, Amazon has the highest rating for quality and the very name Amazon instills a sense of security. All I am saying is that anit true any more.

[ January 13, 2004, 16:37: Message edited by: Atrocities ]

[Fyron]

Geo... his shipment is late.

If your shipment does not arrive by
08-January-2004, please contact the seller to check the status of the
shipment.

[Atrocities]

Geoschmo does have a point though. He stated that it will more than likely get resolved.

Amazon needs to improve their response time to matters like this when the Sellor is running a scam and taking advantage of Amazons name. At this point Amazon is simply denying t here is a problem and that is what is really frustrating me at the moment.

(EDIT)
Amazon is a victim as well, I should comment on that. Even though I am partcially holding them respondible for this, they too are as much a victim of this SOB as I. It is there name that is getting damaged, and scams like this hurt lagit sellors as well.

[ January 13, 2004, 16:27: Message edited by: Atrocities ]

[Fyron]

You edited the topic. Boo.

Oh... and it is "seller," not "sellor."

[ January 13, 2004, 16:37: Message edited by: Imperator Fyron ]

[geoschmo]

I am sorry if I came off sounding condescending Atrocities. I did not intend too. And I meant no offense with the comment about your mom. That was my clumsy attempt to lighten your mood with a little humor.

I have been ripped off before. And it totally pisses you off, I know it. However, I have also had situations where I felt I was being taken advantage of at first, and it turned out to be simply a misunderstanding.

I bought a computer on Ebay one time, and after getting my money, the seller disapeared and I could not get any contact from him. I was not thrilled at all considering I had potentially lost several hundred bucks down a deep dark hole. But it turned out ok in the end as the seller hadn't really skipped, he was just having some problems with his ISP preventing him from getting any emails. I ended up getting everything I paid for and was completely satisfied.

I am hoping that in your case it turns as well, but if it does not, by all means keep after Amazon. I will be very suprised in the end if they don't make sure you aren't out anything but a little temporary inconveinence.

Geoschmo

[ January 13, 2004, 16:43: Message edited by: geoschmo ]