Official Complaints/Concerns/Opinions

[S.R. Krol]

Originally Posted by JimMorrison

There is, in fact. I hate it. Did you seriously just play Space Invaders for over an hour straight? Ouch!

Ouch, indeed. By the end my eyes were crossed and my hands crippled into claws. Oh, for want of a pause button. But it was all going to be worth it for that score born from blood and fire. But then...

Ya know, even though I have the "Remember Me" check it never does remember me. All my settings are default (using Firefox 2.0.0.16). Going into the cookies for the forum some of the cookies are set to expire in a year but others are set to expire at the end of the session. These are:

bbsessionhash
bbform_view
ibPAcookiecheck
gpstarted
bbthread_lastview
gidstarted

[lch]

I'm on Firefox 2.0.0.16 myself and as reported earlier, I have frequently experienced the auto-logout myself. I usually don't shutdown my computer, but just let it suspend to RAM or to disk. With the old forums, I could be logged in with the same session for weeks. The only reason that I had to log out was because the functionality to show which posts are new and which you have already seen stopped working at some time.

Originally Posted by S.R. Krol

Okay, I just spent the past hour playing Space Invaders only to get to the end and find that my score wouldn't be saved! That's when I realized that I was no longer logged in. Is there a timeout for forum inactivity that would have caused that?

I was getting the same when I've been playing some Arcade game for about 25 minutes. I logged in and used the back and refresh button a couple of times and luckily it registered the highscore that I reached after some time, even though it took a number of tries. You might have been able to save it.

[JimMorrison]

Originally Posted by lch

I'm on Firefox 2.0.0.16 myself and as reported earlier, I have frequently experienced the auto-logout myself. I usually don't shutdown my computer, but just let it suspend to RAM or to disk. With the old forums, I could be logged in with the same session for weeks. The only reason that I had to log out was because the functionality to show which posts are new and which you have already seen stopped working at some time.

Same here. Also after an inordinate amount of time, it would stop showing an icon for new PMs, so I left my Inbox in another tab, ready to refresh.

And now, with "remember me" (grrrr, I hate being remembered!), I still get auto logged, I just don't see that part because it logs me back in automatically. But I can tell I was forced off, because any thread with new posts that I hadn't read yet, is marked as not having new posts anymore.

[archaeolept]

Originally Posted by JimMorrison

Same here. Also after an inordinate amount of time, it would stop showing an icon for new PMs, so I left my Inbox in another tab, ready to refresh.

And now, with "remember me" (grrrr, I hate being remembered!), I still get auto logged, I just don't see that part because it logs me back in automatically. But I can tell I was forced off, because any thread with new posts that I hadn't read yet, is marked as not having new posts anymore.

hmm, I was going to mention that as a separate bug... but it makes sense that it is the same issue.

let's say, in the morning, I go over to the main dominions forum, after refreshing the page in the multiplayer forum. It will only show that there were a few new posts, when really there are a bunch more that i've never looked at and, for some reason, it doesn't consider new. It makes it look like the forum has been almost completely inactive.

I'm using IE 7 w/ "remember me" for these forums - but perhaps it auto-logs me out, then, when I refresh to see the latest in the multiplayer forum, it auto logs me in again, but for some reason the intervening or previous "new posts" are no longer seen as new?

one way to check would be to just let an account idle in IE 7/FF3 and then have someone else see if the forums consider said first account online or not.

[JimMorrison]

Originally Posted by archaeolept

let's say, in the morning, I go over to the main dominions forum, after refreshing the page in the multiplayer forum. It will only show that there were a few new posts, when really there are a bunch more that i've never looked at and, for some reason, it doesn't consider new. It makes it look like the forum has been almost completely inactive.

I'm using IE 7 w/ "remember me" for these forums - but perhaps it auto-logs me out, then, when I refresh to see the latest in the multiplayer forum, it auto logs me in again, but for some reason the intervening or previous "new posts" are no longer seen as new?

Bingo. Seems to be a common problem.

[Ballbarian]

That's strange. I have not been logged out a single time.

[Mindi]

I'm still trying to figure this one out because I can't duplicate it. In the last week I have been on over 12 hours per day, easily and have never been auto logged out as long as I had clicked the remember me button. Also, in Jim's case he has a complaint about it updating his new threads to read.....and I don't have this problem either....so right now I am at a loss in trying to diagnose this. I'm still looking into it, but under the same conditions, I am not having the same problems.

Same goes with NT Jedi saying it takes him 7 to 12 seconds per page load. We're not having a load anywhere near that unless some sort of high spike in overall traffic has happened or we're running some utility. Other people have said their load times take about the same as before, maybe slightly slower for some but no where near what NT is experiencing....so again, I am scratching my head on that one.

[Ballbarian]

Could your browsers be set to clear cookies on some kind of schedule, or on close? Also, Firefox has an option for remembering passwords. I leave this turned on and for most sites I answer "No", but I bet for this one that I answered yes (on my home pc at least). I also have my cookies set to never expire and then I manually delete the ones that I think need refreshed via Firefox's privacy options menu.

[Ballbarian]

I just had a peek, and most of my shrapnel cookies are set to expire in July of 2009. You might check to see what sort of expiration yours are showing. This might give a clue as to what is different.

[Mindi]

Thanks for bring that up Ballbarian, Richard and I were also wondering if it was browser security settings.