Official notice --- Problem with PBW - Page 3

geoschmo · #21 March 9th, 2003, 04:35 AM

Quote:

Originally posted by Shoujo:
Now the bad news... The 'Forum' button for individual games seems to have disappeared

We are aware. We had to remove that to get the rest of it working. I will be making a more detailed announcment about that tonight. I will also post it on the front page for PBW.

Geoschmo

geoschmo · #22 March 9th, 2003, 05:12 AM

As you probably noticed PBW is experiencing some technical difficulties at the moment. While not totally resolved, we have gotten around the worst of the issues and have things working for the most part.

Without getting too technical the root of the problem is in the way the server interfaces with the software that runs our forums. Normally anytime you create a game on PBW it creates a game forum specifically for that game. Anytime a player joins that game they are given permission to view and post in that forum. Currently PBW is unable to create forums and edit permissions for these forums.

The first symptom you are going to notice about this is that you currently do not have a link to your game forum from your games as you did before. We had to remove that so that you could access your games and download and upload turn files. You can still get to your game forum by going to the main forums and scrolling to the bottom and clicking the �Show all game forums� button. Once in the forum you can still view and make Posts as normal. The public forums also appear to be working correctly.

Another symptom of the problem is that any game created from this point on until we get things totally fixed will not have a game forum. And any players that join any games from this point on until we get it fixed will not have access to the game forum. This is true even for games created before the problems arose.

A few more problems exist that will mainly affect game owners. If you create a new game you will get a 500 error. The game will be created, but you will get the error and you will have to navigate back to PBW from the error screen. Once you do you will see it in your game list.

Also any time a player joins or leaves a game you are going to get a 500 error. This will show up when you approve a player to join, kick them from a game, or mark them finished. As with the game create error, the action you are doing will still get done. You are just going to have an error and need to navigate back to PBW. Also you may notice that the action will not show up in the game log. This is ok.

Currently and for the next couple days the automatic processing is off on the server. What this means is games will not run due to reaching their time limit. They will run when all turns are in, and the game owner can force the turn to run anytime, but they will not run due to timeout even if the game is set to Fully Automatic turns.

We are working hard to get the problem with the forums corrected, but we have no idea at this time how long it will take. We will turn automatic turn processing back on in a couple days though. The other problems may be with us for a bit. Please bear with us.

PBW Admin Team

gravey101 · #23 March 9th, 2003, 06:08 PM

I take it from this that I should still be able download turns somehow? When I click on one of my games then entire left side is blank, no forum (as you of course mention here) but also no download or send buttons.

capnq · #24 March 10th, 2003, 12:30 AM

Quote:

I take it from this that I should still be able download turns somehow?

Yes, you should be able to now. Removing the Game Forum button cleared the problem with displaying the other buttons.

capnq
PBW admin

gravey101 · #25 March 10th, 2003, 04:41 AM

hmm.. I still dont see any buttons.

gravey101 · #26 March 10th, 2003, 04:41 AM

hmm.. I still dont see any buttons.

geoschmo · #27 March 10th, 2003, 03:09 PM

What do you see on the left side Gravey? Anything at all? Using the text UI you should see all the buttons as normal except the game forum one.

Geoschmo

gravey101 · #28 March 10th, 2003, 03:12 PM

no buttons at all. I use the text UI.

geoschmo · #29 March 10th, 2003, 03:22 PM

You may nee to clear your browser Cache or something. The buttons are definetly there. I am not sure why you aren't seeing them.

Geoschmo

gravey101 · #30 March 10th, 2003, 06:38 PM

strange. I tried that. And even tried d/l-ing netscape instead of IE which I usually use and no luck there either.