I got a friend interested in Dom3 and he asked me if there is any european retailer which offers Dom3 (toll in addition to VAT and the price itself are a bit much for his taste).
Tuxgames (http://www.tuxgames.com/details.cgi?&gameref=138) sell it in the UK priced at $55 (without shipping if I remember correctly) , BUT they took a long time to ship the game. Some still haven't recieved it, and their website shows it as "temporarily sold out".
I hate to recommend them after all the time they made me wait and their poor customer service, but if your friend isn't in a hurry it could be an option...
Um, if your friend has a credit card I'd recommend the shrapnel's store. They probably have the best supply, my experience with their customer service after messing up an order was only positive if a bit confusing, the postage time can be as short as 2-3 days, and really, I don't think I've paid any toll or VAT (I do live in EU). So the cost was 55$ + 10$ (postage) = about 50€...
Do people pay extra due to VAT or have I just been dumb lucky? And should I expect visits from the friendly neighborhood tax police after this post?
You only need to pay VAT if it (or equivilent) hasn't already been paid at the point of purchase. I don't know if tax is included in the price from Shrapnel (in which case it would be exempt from VAT).
I didn't pay anything extra to get it to the UK, just the cost & shipping from Shrapnel. Depending on locality it's something of a grey area anyway - most EU countries don't classify PC software as a good (because your actually buying a licence) and as such it's technically exempt from most charges and taxes.