Grandpa Kim on the topic of duty

tbontob · #1 January 13th, 2003, 01:41 AM

Quote:

Originally posted by Auron Stiner:
I had a telemarketer try this on me.

My understanding is that a lot of telemarketers are trained not to accept "No" as an answer.

If they can keep you on the line, their odds of succeeding increases of finding a 'chink' they can exploit.

Much more difficult to sell you something when you have hung up (removed yourself from the situation).

But the area in which we have the most difficulty is our personal life.

A parent, sibling, friend or boss may be using similiar tactics to get their way.

We can be quite blind to the tactics used by these people since we may prefer to believe they "care" deeply about us.

If so, we are probably in denial that someone we love/like/dependant upon would use us in such a way.

And if we try to questioning it, we are brought face to face with the possibility that s/he may not love or like us.

For a lot of people that can be incredibly painful.

The need to be loved or liked can be so great that it aborts any 'real' attempt to take control of their lives and change their situation.

In such a situation, the please disease is in full operation.

Grandpa Kim · #2 January 13th, 2003, 03:16 AM

Glad you liked the quote, tbontob. Its not mine, of course, but it fits my philosophy.

Another reply to the subhuman who just won't quit: "If you want it so badly, you do it!" Many variations on this reply: "If you think I need it so badly, then you pay for it.", "It doesn't interest me so I won't waste my time on it... but since it interests you, you can spend your time on it."

If they still persist, start writing out an invoice for your time. And don't forget the zeros!

Kim

AS of SA · #3 January 13th, 2003, 03:26 AM

The solution to telemarketers is to have a 900 number. No two ways about it. Get rich for listening to them

tbontob · #4 January 13th, 2003, 03:31 AM

Quote:

Originally posted by AS of SA:
The solution to telemarketers is to have a 900 number. No two ways about it. Get rich for listening to them

ROFLOL

Krsqk · #5 January 13th, 2003, 06:29 AM

My latest technique on telemarketers, especially those asking for charity donations (like Florida Highway Patrol Sympathy Fund or whatever it is) is to ask the caller how much they have personally donated to the cause. When they stutter and stammer, I politely inform them that they shouldn't call back until/unless they have given to the very important causes they are promoting. I also love finding out an ATT telemarketer (who probably lives in town here and very rarely actually works for ATT) has Sprint for his long-distance carrier, or vice-versa.

Phoenix-D · #6 January 13th, 2003, 06:52 AM

"My understanding is that a lot of telemarketers are trained not to accept "No" as an answer."

I worked very briefly (translation: two weeks) as one, and yep, that's the case. I was told to not accept no for an answer until the -third- time I gave a counter and was turned down.

One of the reasons I quit. I have a very simple strategy for dealing with telemarketers. As soon as I figure out who they are, I hang up. It's not rude because A. they're interuptting MY day, so if anyone is rude they are, and B. I'm not going to buy anything, so the faster they get off me the faster they can move on to someone else. At least where I worked a lot of the pay is commission.

Phoenix-D

Kamog · #7 January 13th, 2003, 09:44 AM

That's a good point. I have never hung up on a telemarketer; I have difficulty doing that. But I really should. I have gotten into debates with them about why I should or shouldn't buy their insurance or newspaper subscription or whatever, and it was not pleasant, as some of these people were really good at arguing and countering my objections. I'd keep saying no, but since I wasn't prepared for a debate like they were, my arguments seemed weak compared to theirs, and I felt awkward, but eventually they'd give up. I got tired of this and I came up with a method to deal with them: don't try to reason with them normally. I would talk like I'm super sleepy, and I'd pause a long time to answer, and I'd mumble my answers slowly, pretend that I don't understand, and act like a complete dummy. They quickly get frustrated talking to me and they go away. Maybe I should just hang up on them instead.

By the way, I haven't met anybody who's worked as a telemarketer who didn't hate the job. They said that the computer automatically dials the next number the instant you finish a call with someone, and it's really stressful because you have to keep going, one call after another with no pauses in between.