Hmmmm....
I am wondering if a barrage of e-mails would help.
Not necessarily dunning e-mails, but ones which ask pertinent questions such as...
"It has been a week since the problem has manifested itself. When can we expect it to be rectified?"
While most of the e-mails will be out of state, most companies do not like this kind of attention.
From experience, they also know, that the next step may be the media.
There may be other avenues to pursue as well.
My feeling is that it may be a bit early for us to become involved as Geo may not have exhausted all the means he has available to get it fixed.
Geo, let us know when you think we can be of any assistance and the form of help you wish it to be.
[ August 08, 2003, 02:48: Message edited by: tbontob ]