PBW Down? - Back up!

[Groggy]

Originally posted by geckomlis:

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Originally posted by Groggy:

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Originally posted by geoschmo:
The problem being the fault is in the phone line. Since my voice service works fine I fully expect the phone company to blow me off if I ask for a credit. The DSL service runs over the same line, but is with a different copmpany.

I'm not sure if someone already answered this, but it's my understanding that there are four copper wires leading from the street to your house: two are used for the phone, and the other two are used for DSL among other things. I wonder if the problem you're having is in the pair of copper wires being used for DSL. That would explain why your voice service still works but DSL doesn't over the same cable.

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There are two pairs of wires leading from the street to your house. Voice telephony and DSL services both run over all four wires - they are modulated not to interfere with each other.

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I see, I guess you learn something every day, thanks!