Being Ripped Off By Online Sellor

[Puke]

Yep. You shouldn't have to do anything. Unfortuneatly, the world's an ugly place and you have to stand up or be rolled over.

anyhow, I have a suggestion and a question:

First, since it was a credit card payment, your CC company should have a fraud department. You should be able to simply call them and ask them to reverse the charges. Usually your word is good enough for this to be done, and unless the merchant has significant evidence to back their side up, the cardholder is given the benefit of the doubt. What stops this system from being abused, is that if the card holder is ever caught in a lie, he can pretty much kiss his credit goodbye.

As for my question, did this happen through a REGUAR Amazon sale? Or was it clearly labled as one of their "marketplace" things? I knew from outside news sources that the "marketplace" thing was a gathering of 3rd party merchants, but maybe it just wasnt clearly represented on their site?

But shoot man, if they offer a guarantee that they will regulate the sale and make sure the product is delivered as advertised, but in actuality do not, or dont really commit to it when you read the fine print... yeah, that really sucks. if you dont sue them, someone else probably will. ask around some more, and see if you can get in on a class action suit. at least get your money back.

[narf poit chez BOOM]

this is why i read those End-User Liscence Agreements. did you know that if you use your warcraft 3 map on the blizzard server's, blizzard automatically has borg rights on it?

[tesco samoa]

AT. Go though your credit card company. They should and will help you as best as they can.

[David E. Gervais]

A lot of us have been there Atrocities, (bad experience with inet purchases) the only way I managed to clear things up was with the CC company. It took about a year and a half, but it eventually got fixed. (for some strange reason the target company's address was bouncing all over the US)

In your case, giving the CC company all the info you got, to show that this is a fraud should help to clear things up faster.

Your CC company might also contact Amazon to have them remove the 'fraudulent' company from their list.

I hope things get cleared up for you soon, Cheers!

[ January 13, 2004, 12:17: Message edited by: David E. Gervais ]

[gregebowman]

AFter reading this, I'm glad I can't use my credit cards. I've never bought anything through the internet using a credit card. About the only things I've bought have been some of the games on this site, and I usually send in a check or money order. But Atrocities, you should contact your CC company; they should be able to do something.

[Atrocities]

Thanks Guys that is what I am doing, working through my CC company.

Here is the latest email from Amazon. Man they simply just don't understand, or care.

Thank you for contacting us at Amazon.com.

I'm sorry to see that your message to your transaction partner
regarding order (#) has been returned as
undeliverable at the e-mail address laylay1073@aol.com.

We do require sellers on Amazon Marketplace to maintain current and
accurate contact information. I have forwarded the details of this
situation to the appropriate department within Amazon.com, and they
will take appropriate action. Please know that for reasons of account
privacy we cannot disclose the result of any investigation we may
perform.

In the unlikely event you do not receive your item from this seller,
please know that your Amazon Marketplace purchase is covered by our
Amazon.com A-to-z Guarantee. For more information regarding our
guarantee, please visit the following section of our Help pages:

Unlikely Event???? They have 20 + people, 100% of the feed back for this sellor, saying they got ripped off, and they say Unlikely event. LOL.

The A to Z Guarantee is about worthless.

This is "just so ya know" info. Buyer beware.

[tesco samoa]

Lets hope they put a hold on giving that person money. Reading the AtoZ thing it looks like they will refund your money.