MAN, that UPS tracking is nice...

Resident Alien · #1 November 14th, 2000, 01:48 AM

Mine was signature required and they didn't leave it. You would expect that all the SE 4 shipments would be the same. Probably depends on the individual UPS truck driver.
That was for 3 day select shipping to Philadelphia.

Picked it up this morning at the UPS depot. Took them 45 mins to find it though...... I was begining to worry when they brought it out.

quote:
Originally posted by markgame:
Uh oh... I hope that Standard delivery means I don't have to be there for a signature, because I won't be! I seem to recall a number of times that UPS (or was it FedEx?) left off packages if there was no one there to sign for it. Anyone know about the terms of Standard delivery? I couldn't find the particulars on the UPS web site.

WendellM · #2 November 14th, 2000, 11:43 AM

Mine arrived Monday as well, after its misadventure on Friday. I've enjoyed the few hours I had with it tonight and look forward to exploring its depth and modifiability for weeks/months to come.

As for signatures, I signed releases with both FedEx and UPS a couple of years ago (they need to be renewed every year or two), so that packages don't need a signature. If you frequently order lots of stuff and are OK with having it left outside, you might ask your delivery guy about it.

Taqwus · #3 November 15th, 2000, 08:04 PM

Hrmmm. I check the UPS site, and what do I see but...

...Rescheduled delivery.

Aaaaaaaaaaaaaaaaarrrgggh.

Well, at least it's not been redirected to Timbuktu.

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-- The thing that goes bump in the night

AaronEdward · #4 November 16th, 2000, 07:42 AM

Heres a nice story to go along with these other tales of woe...
I got the email saying it was on its way and all that, I'd opted for 3day shipping so it got here pretty fast.. so I get home from School monday... There it was, the most perfect little UPS package i had ever seen. I open it. I find the manual, and I find the cd case inside (its more of a little paper envelope), I open the case... The cd had broke in half!!! now I'm waiting on Shrapnel to respond to my email, still waiting after 3 days. I realize how much email they must be getting, but 3 days should be enough! I havent even got a confirmation email! so now I have to wait even longer! I can hardly wait to get this game, and the ringworlds and stuff, and I cant do a thing but wait.

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Sarcasm is just one more service we offer.

[This message has been edited by AaronEdward (edited 16 November 2000).]

WendellM · #5 November 16th, 2000, 09:00 AM

quote:
I open the case... The cd had broke in half!!!

Wow, bad deal, man. I've ordered several games from Shrapnel (H&M, AOA:WDK2K, and now SE IV) and each time that I opened the package and saw the CD in its frail paper envelope inside the manual, I had a mild fear that it'd be broken. Well, it was more than mild for SE IV: the manual had been creased badly near the top due to shipping trauma (the manual and top staple were bent about 45 degrees), but fortunately the CD was still fine.

Sorry that it happened to you, but I'd guess that if you email Shrapnel and then mail the shards of the CD back to them, they'd replace it (that possible solution was in the back of my mind when half-anticipating this situation myself). You might want to email them again since you haven't received a reply yet - they're usually good about replying, so your first email might have gone astray. Best wishes!

Psitticine · #6 November 16th, 2000, 07:27 PM

Ouch! Bitter!

UPS should cover the costs on replacing the CD, I'd think. After all, it takes talent to crack a CD in a padded packet marked "do not bend"!!

AaronEdward · #7 November 16th, 2000, 07:40 PM

well I'll mail the parts back to them.. I dont know what ups will do.. It does take talent.. UPS is good at that from what i hear.. ok call me impractical, but would it not be better, just for a better chance of making it, that the cd should come in a hard case?

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Sarcasm is just one more service we offer.