Do you want business, or not?

[Geoman]

Some food for thought:

I bought Dungeon Odyssey and a week later i bought Chessmaster 9000 (which in reality is exactly the same game as Chessmaster 8000 with some new 3D Boards).

Dungeon Odyssey didn't run at all and Chessmaster 9000 crashed when i used the new 3D Boards.

I contacted both Ubisoft and Malfador about these problems.

Malfador offered quick and GREAT technical support - Aaron informed me that they found out what the problem was - and it was finally solved with the patch release.

On the other hand i exhanged more than 6 e-mails with Ubisoft only to be informed in the end that i had to contact their International support service. I am still waiting for an answer from them and i guess i'll never get one... I managed to make Chessmaster 9000 revert to playable 2D Boards - after spending many hours - although Ubisoft FAQ said that it was not possible!

Just imagine what will happen if only companies like EA and Ubisoft exist in a few years. You will end up playing the same games again and again (ex. FIFA 2001,2002,...2123) and no one will care if they work on your PC or not!