Did you send an email to customer support at Shrapnel? I'm sure they will hook you right up. As far as CSW... I don't know what the problem is. Try sending an email to John Kranz, he's the owner. I think the email is kranz@consimworld.com, but I'm sure it's somewhere on their homepage.
Best,
Mark
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Currently designing Aftermath: Battles of the Apocalypse and Lock 'n Load: Unsung Heroes.