Yar Matey, Here Be The Salvo! 1.5 Upgrade!

Annette · #1 October 10th, 2006, 06:17 PM

Hi, guys. I'm sorry to say we missed our late September projection due to an unforseen delay in replicating the CD's. We now projecting late October.

If you have a specific question about the status of your order, or questions about placing an order, please enter a ticket at our online customter support center. There's a link on the left side of this page. Be sure to log in under your registered user account or create a member account prior to entering your ticket. This is the best way for customers to reach us with specific questions, and our response time is less than 24 hours.

Thank you from all of us for your pre-orders and your patience!

dwmalesevich · #2 October 15th, 2006, 10:27 AM

Can anything be done for those of us that ordered early and missed the sale. My order went in 22 July 2006 therefore I've been waiting for 85 days and I paid the full product price. I do believe you people owe me something.

Combat Wombat · #3 October 16th, 2006, 11:03 PM

Quote:

dwmalesevich said:
Can anything be done for those of us that ordered early and missed the sale. My order went in 22 July 2006 therefore I've been waiting for 85 days and I paid the full product price. I do believe you people owe me something.

A customer service ticket in the store like Annette discribed above is the best way to get an answer to that, the forums aren't a good place to discuss your specific order.

dwmalesevich · #4 October 17th, 2006, 12:16 AM

I went that route 2 months ago and never got a decent reply.

Annette · #5 October 23rd, 2006, 10:57 AM

dwmalesevich,

I've checked with customer support and learned your ticket is still open. It would be most helpful if you would go back to the ticket and let customer support know you found their reply less than satisfactory and broach your questions regarding your order there. I would be most grateful, as it would help us better serve you.