Dell Cosiders offering Linux

Atrocities · #1 March 7th, 2007, 07:00 PM

Well I just discovered that what I ordered from DELL, an XPS M140,Intel Pentium M Processor 740 (1.73GHz/2MB Cache/533MHz FSB) isn't what I got.

I was given an inferior product with none of the features I had requested, say for XP pro. I didn't get the extra memory I ordered and paid for. I didn't get the processor I ordered, I didn't even get the DVDRom/CD burner thingy that I was suppose to get.

And to boot, its a pre-owned lap top.

I thought only HP did this...

narf poit chez BOOM · #2 March 7th, 2007, 07:21 PM

Document it and send it back.

Atrocities · #3 March 7th, 2007, 07:51 PM

They are going to "fix" the problem. I don't want to send the Lap Top back as it has too much of my stuff on it. So they are going to credit my account the cost difference. That should lower my outstanding balance from 1100.00 to around 650.00. I am trying to get them to toss in a two year service contract as well for the fraud. But they are being resistant to that idea. I asked the lady who is handling my dispute about the "design to fail" programing and she denies this... like they would ever admit it. Hell if you can't get the US auto makers to admit it even after it has been proven, then there is no way in hell your going to get Dell to admit it.

I should have known better than to buy a PC from a company that can't even write its own name correctly.