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OT: Bug versus Feature

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February 7th, 2002, 07:21 PM

Gryphin

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Re: OT: Bug versus Feature

I have done 3 years of telephone support for Microsoft. I presently do desktop, (in person support) for computer Users.
The following definition of “Bug” is the one accepted by the vast majority of computer professionals and Users in general.

Bug: A feature within software, firmware, or hardware that does not function as the designer of that product intended.

I can state that it in no way has anything to do with weather or not the user of that product likes the feature.

I agree with: "Make a polite request to MM".

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