Info Windows 7 *GUARANTEED* fix

EJ · #1 May 1st, 2010, 02:22 PM

NCrawler,
I'm NOT computer savy as you. Can you tell me where to install these files from that link?

NCrawler · #2 May 1st, 2010, 03:56 PM

EJ: if you're talking about the redistributable link that I posted, just download the file to your desktop (about 104MB) and when it's finished downloading, just double-click it and it will install the latest DirectX files + all older releases needed to play older games. The error message you are getting makes me think that either:

1. You don't have the required DX files on your system

2. You need to update your Radeon drivers (I would try the reference drivers from AMD rather than the OEM ones from Toshiba)

or

3. Your graphics adapter does not support older versions of DX (not very likely)

I would guess that it is either #1 or #2 but without actually seeing your laptop or one like it I'm just guessing. We have some Toshiba Satellite laptops at work so I'll have a look at one on Monday if you don't get it resolved by then...

NC

EJ · #3 May 2nd, 2010, 01:27 PM

NCrawler,
I downloaded the file to my desktop. I double clicked it and IT ASKS WHERE TO INSTALL(small box pops up). I proceeded to say desktop and all these damn icons were all over my desktop. Once this was done it did not enable the game to run full screen. I then deleted all those nuisance icons. My Toshiba is a Satelite L555D-S7930,graphics card is an ati 4100. I've given all the info I can. Obviously ALL win 7 programs are NOT the same since mine won't play the game full screen no matter what I try.

NCrawler · #4 May 2nd, 2010, 02:46 PM

Oh, ok, I see what you were asking now. Sorry about that. The file is a self-extracting archive then. Just choose a temporary place to extract it, when the small box pops up, just type in: C:\temp

When it is finished you can click on My Computer, browse to the C: drive and open the Temp folder. Double-click on dxsetup.exe and let it install.

NC

EJ · #5 May 2nd, 2010, 10:21 PM

NC,
SAME results after following your latest instructions; now what?

NCrawler · #6 May 3rd, 2010, 10:18 PM

Quote:

Originally Posted by EJ

NC,
SAME results after following your latest instructions; now what?

Well, unfortunately, it's looking more and more like your shared-memory radeon is the culprit. One last thing I would try, if it were me, would be to change to the ATI reference drivers for your card. AMD will tell you that is not a good idea, especially for Toshiba's, since they modify the OEM drivers for their laptops. You can give it a shot but you might want to consult a friend that is more computer savvy to give you a hand in case you have to revert back to the OEM drivers. If that does not allow the game to run, you will have to blame ATI and not Windows...

NC