Tuxgames - Page 5

Teraswaerto · #41 October 28th, 2006, 03:38 AM

I received an automated email from them saying my credit card has been accepted, which I think means they shipped my order now, since they were supposed to charge the card only after they received the game.

Jack_Trowell · #42 October 28th, 2006, 05:46 AM

@Teraswaerto : what status is currently your order and when did you make your order ?

Mine has been in "card validated" since the first day (I checked to allow them to process the payment immediatly).

... It was almost one month ago (september 29th) ...

Hoppefully this time the game has indeed shipped ...

Lasu · #43 October 28th, 2006, 06:49 AM

Hum... IIRC I did check the "charge only when shipped"-box, though they immediately sent the card validated-message...

Quote:

Hoppefully this time the game has indeed shipped ...

They still should sent some kind of Your order has been dispatched-message, no?

Jack_Trowell · #44 October 28th, 2006, 07:20 AM

Quote:

Lasu said:
They still should sent some kind of Your order has been dispatched-message, no?

no message since (exept for an answer to my own e-mail asking informations, telling that they were expecting their stock to arrive -that was 14 days ago-), and no status update on my order since "Card Validated" 1 month ago.

Teraswaerto · #45 October 30th, 2006, 05:28 AM

Quote:

Lasu said:
They still should sent some kind of Your order has been dispatched-message, no?

I guess so.

Lasu · #46 October 30th, 2006, 03:12 PM

I have been having high hopes for the shipment for the past few days, and suddenly I realized the only sole reason is this post:

Quote:

Teraswaerto said:
I received an automated email from them saying my credit card has been accepted, which I think means they shipped my order now, since they were supposed to charge the card only after they received the game.

I even had a dream about recieving the game

. Unfortunately the dream was so lifelike I was quite really dissapointed for hours after waking up

Jack_Trowell · #47 October 30th, 2006, 04:32 PM

I have just checked, and my order status has been updated today to "Product Shipped", at last !

^_^

Teraswaerto · #48 October 30th, 2006, 04:59 PM

Shipped for me too, I guess the card validation email did signify some change after all.

Lasu · #49 October 31st, 2006, 04:05 PM

I am getting scared. The order status says "Waiting Card Validation" though I have already recieved the "Your credit card was accepted" message from them.

Annette · #50 October 31st, 2006, 06:46 PM

We have contacted Tuxgames and brought this thread to their attention. Hopefully we'll be able to identify the problem and have it resolved quickly. If you would like for us to inquire about a specific order on your behalf, please send me a pm with the details. Thank you all for your patience.