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  #1  
Old September 7th, 2001, 08:59 PM

Nesborn Nesborn is offline
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Default Oh the humanity

Ordered the game from Shrapnel games a few days ago, and it just arrived today. Unfortunately, the CD has a large crack in it. Hopefully customer support gets back to me soon.

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Old September 8th, 2001, 05:52 AM

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Default Re: Oh the humanity

Now what was shipping and handling for....

Man, that really sucks. I remember Last x-mas I got two games from my family and both were from software recalls from the same publisher. The games were part of a unit of games that all had defective protective coating on the data side of the CD. Had the shine of a penny too...

But they were kind enough to give me replacements... After a minor error that resulted in them giving me duplicates of the same game...

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  #3  
Old September 8th, 2001, 07:15 AM
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Atrocities Atrocities is offline
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Default Re: Oh the humanity

Nesborn, this has happened before. Richard really needs to switch S&H companies. They don't give a damn about how to handle the parciles. Perhaps Richard could complain to them, and demand reinburstment for some of his costs to them for crappy service.

Just let Shrapnel know what happened, and they should replace it. At least that is what they did before. Good luck man, and I am sorry to hear about your disk.

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[This message has been edited by Atrocities (edited 08 September 2001).]
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  #4  
Old September 8th, 2001, 07:50 AM

Nesborn Nesborn is offline
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Default Re: Oh the humanity

Yeah, they responded to my complaint. They said they'd file a claim and send me another copy. Any ideas as to how long it might take?
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